BethanyKids Privacy Policy
BethanyKids Privacy Policy
Published by the International Board of Directors - February 2022
PREAMBLE
In accordance with applicable laws, BethanyKids is committed to protecting the privacy of its donors, volunteers, employees, directors, officers and any other persons about or from whom BethanyKids collects personal information.
BethanyKids embraces the principle that all personal information is properly collected, used only for the purposes for which it is collected, and is disposed of in a safe and timely manner when no longer required.
The term “Personal Information” as used in this Policy means any information that relates to an identified or identifiable individual. BethanyKids collects personal information provided directly by the individual and when visiting the website.
BethanyKids collects and processes the following information:
Contact information: name and contact details including address, postcode, telephone number and email address
Financial information
Website user stats information: Internet Protocol (IP) address and information on how the website is used, using cookies
1. ACCOUNTABILITY
BethanyKids is responsible for maintaining and protecting the personal information under its control. It has appointed a Privacy Officer (privacy@bethanykids.org) who is responsible to ensure that it complies with its privacy obligations in accordance with applicable privacy laws.
2. IDENTIFYING PURPOSES
BethanyKids collects personal information provided directly by the individual and when visiting the website. The personal information is used for a variety of purposes including, but not necessarily limited to:
Employee / volunteer records
Managing payroll and benefits
Employee / volunteer performance evaluations
Board membership
Establishing and maintaining a list of donors and their donations
3. CONSENT
The Privacy Officer shall ensure that individuals consent to the information being gathered from them and how it is to be used. The Officer will ensure that express consent is obtained wherever possible. Implied consent may be acceptable but will depend upon the sensitivity of the information and the purpose for the information. The Officer shall ensure that the individual may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. The legal basis for processing personal information is that it is necessary to perform contractual obligations. We have a legitimate interest in carrying out the processing or prior consent has been obtained.
4. LIMITING COLLECTION
BethanyKids limits the collection of information to that required for the purposes identified by BethanyKids. BethanyKids is committed to collecting personal information in a fair, open and lawful manner. The Officer shall ensure that financial information will be collected only for completing the transaction and will not be retained for any other purpose thereafter.
5. LIMITING USE, DISCLOSURE AND RETENTION
BethanyKids does not use or disclose information for purposes other than those for which it was collected, except with the consent of the person or as required by law. All collected personal information shall be destroyed, erased or made anonymous as soon as the purpose for which it was collected is no longer relevant, or as permitted by the law.
6. ACCURACY
BethanyKids maintains personal information in as accurate, complete and up-to-date form as possible in order to fulfil the purposes for which it was collected.
7. SAFEGUARDS
BethanyKids protects personal information by safeguards that are appropriate to the sensitivity of the personal information. Information kept in a physical form will be kept in a locked cabinet. Digital information will be kept on encrypted hardware. Access to information will be restricted to only those whose job or duties require access. When personal information is to be destroyed, the Officer will ensure that proper care is taken to delete, destroy and properly dispose of the information to prevent unauthorized access.
BethanyKids will only retain personal information for as long as necessary to fulfil the purposes for which it was collected and processed, including for the purposes of satisfying contractual obligations. Personal information will only be kept if necessary and for the duration required under applicable laws and regulations. Data retention obligations might differ within BethanyKids national entities subject to applicable local laws and regulations.
8. OPENNESS
The Privacy Policy for BethanyKids shall be made available on the BethanyKids website. BethanyKids will make information available regarding the management of personal information, upon request. The information will include:
● Name and contact information for the Privacy Officer
● Means of gaining access to personal information held by BethanyKids
● How to lodge a request or complain to BethanyKIds
● Any documents that explain BethanyKids’ policies
● What personal information is disclosed to related organizations, if any
9. Access to Personal Information
BethanyKids will grant access to personal information it has on file to the person to whom the information pertains, provided that the disclosure does not violate any applicable statutes or contracts. Any inaccuracy or incompleteness of personal information will be amended as required. Response to a request will occur as quickly as possible or within 30 days. If additional time is required, the individual would be informed of the delay prior to the extension. If we are unable to grant access to the personal information, we will explain why and provide some means of recourse if possible.
As individual has the following rights, which can be exercised under certain circumstances in relation to the personal information held by BethanyKids:
Right to request:
- information about how the personal information is processed
- a copy of personal information
- that anything inaccurate in the personal information held is corrected immediately
- raise an objection about how the personal information is processed
- request that the personal information is erased if there is no longer a justification for it
- ask that the processing of the personal information is restricted in certain circumstances
To exercise the above listed rights, contact the Privacy Officer (privacyofficer@bethanykids.org)
10. Challenging Compliance
Complaints or inquiries about the collection, use, disclosure or retention of personal information should be directed to the Privacy Officer. The Privacy Officer will respond to such inquiries, investigate complaints and ensure that appropriate measures are taken.
11. MAILING ADDRESS
In addition to the above privacy email, complaints can also be sent by traditional mail.
BethanyKids Canada
PO Box 1202
Kingston, ON K7L 4Y8
Information and Privacy Commissioner of Ontario: www.ipc.on.ca
Forms for specific complaints about Privacy can be found at:
www.ipc.on.ca/privacy-individuals/filing-a-privacy-complaint
BethanyKids UK
125 Hogg Lane, Chafford Hundred
Grays, Essex. RM16 6QP
A complaint may also be made to the Information Commissioner, who is an independent regulator:
Information Commissioner
icocasework@ico.org.uk
Telephone: 0303 123 1113
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
BethanyKids USA
PO Box 1297
Abingdon, VA 24212-1297
TRAIL SOFTWARE, INC. PRIVACY POLICY
This Privacy Policy (this “Privacy Policy”) describes Trail Software’s (d/b/a Kindful) (“Trail Software”, “Kindful,” “we,” “us,” or” “our”) collection, use, and disclosure of “personal information” that may be collected by Kindful anytime you (“you” or “user”) visit our website, [https://www.kindful.com] (this “Site”). “Personal information” means information about an identifiable individual who can be directly or indirectly identified, which does not include information of an aggregate or anonymous nature where a specific individual or individuals cannot be identified.
BY SUBMITTING YOUR INFORMATION THROUGH THIS SITE, YOU CONSENT TO THIS PRIVACY POLICY AND TO KINDFUL’S) COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION ACCORDING TO THE TERMS OF THIS PRIVACY POLICY. THIS SITE IS A GENERAL AUDIENCE SITE AND DOES NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM CHILDREN UNDER 13 YEARS OF AGE. IF YOU ARE UNDER 13 YEARS OF AGE, YOU ARE NOT PERMITTED TO USE THIS SITE.
This Privacy Policy is applicable only to this Site and does not apply to any third party websites or to other companies or persons. This Site may contain links to, and media and other content from, other sites. Because of the dynamic media capabilities of this Site, it may not be clear to you which links are embedded in this Site and which are embedded in third-party media or content. Kindful cannot and does not guarantee the privacy policies and practices of any third party. Kindful does not control, operate, or endorse any information, products, or services of any third-party websites that may be reached through links from this Site. The use of any personal information provided by you to such third party will be governed by that party’s privacy policy. If you are unsure whether a website is controlled, affiliated, or managed by Kindful, you should review the privacy policy at each linked website to determine how that site treats your personal information.
TRAIL SOFTWARE MAY CHANGE THIS PRIVACY POLICY FROM TIME TO TIME. THE REVISED POLICY WILL BE POSTED ON THIS SITE. Your continued use of this Site after Kindful posts a revised Privacy Policy signifies your acceptance of the revised Privacy Policy and your consent to Kindful’s collection, use, and disclosure of your personal information according to the terms of the updated Privacy Policy. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes. This Privacy Policy was last revised on July 1, 2019.
Information we collect and how we may use it
If you are a customer of Kindful, we collect certain information about you in order to provide you with our donor management system and/or online payment service (the “Service”). When you register for the Service we will request some personal information such as your name and email address, and information about your organization such as the name of your organization, Tax ID, mailing address, and tax designation. Furthermore, if you are opening a merchant account, Kindful may also obtain information about you from third party sources, including, without limitation, consumer reporting agencies. This information is used to contact you about the services on our Site for which you have expressed an interest. As part of the Service, we may also collect donor information on behalf of your organization. Except as may be expressly set forth herein, we will not use any donor information collected on your behalf for any purpose other than to provide the Service. Any tax or financial information we collect is used only to bill you for the Service. If you purchase the Service by credit card, this information will be transmitted to our credit card merchant account provider, and may be forwarded to your credit card provider. We do not store credit card information.
If you are a donor for a Kindful customer, we collect certain information from you in order to process your donation (“Donor Information”). Kindful will use Donor Information during the course of providing the Service to such Kindful customer. Kindful may also use Donor Information at an aggregate level for internal business analyses and fraud prevention. During the course of providing the Service to Kindful customers, Kindful may disclose Donor Information to banks, processors, card associations, and other financial institutions that are involved in the course of processing or screening the transaction applicable to the Donor Information.
We may use personal information for internal purposes to provide you with other products and services, or to contact you regarding administrative notices or communications relevant to you on this Site. In addition, we may use personal information to provide or improve products or services that you have requested.
Please note that personal information does not include “aggregate” information, which is data we collect about a group or category of users, from which individual identities or other personal information has been removed. This Privacy Policy in no way restricts or limits our collection, use, or our ability to sell such aggregate information.
Additional Limits on Use of Google User Data: Notwithstanding anything else in this Privacy Policy, the following types of your Google data will be subject to these additional restrictions:
We will only use access to read Gmail message bodies (including attachments), metadata, headers, and settings to display emails to authorized users of Kindful and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
We will not use this Gmail data for serving advertisements.
We will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for our internal operations and even then only when the data have been aggregated and anonymized.
When we disclose your information
Kindful takes your privacy very seriously. The information we collect is used to provide the Service, and, in general, is not shared with or sold to other organizations for commercial purposes. However, there are times when it may be advantageous for Kindful to make certain personal information about you available to companies that Kindful has a strategic relationship with or that perform work for Kindful to provide products and services to you on our behalf. These companies may help us process information, deliver products or services to you, provide customer service, manage and enhance user data, assess your interest in our products and services, or conduct user research or satisfaction surveys. We may also disclose your personal information, if you have authorized us to act on your behalf to initiate the creation of a merchant account for the purpose of accepting donations by credit card.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
In addition, Kindful may sell, transfer or otherwise share some or all of its assets in connection with a merger, acquisition, reorganization or sale of assets, or in the event of bankruptcy. In such an event, personal information may be one of the assets transferred.
How we protect your personal information
Kindful takes precautions to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission that can be guaranteed against any interception or other type of misuse.
You can help us by also taking precautions to protect your personal data when you are on the internet. Do not share your registration information with anyone, and make sure you use a secure web browser.
Accessing your information
This Site may contain web pages through which you can correct or update some of the personal information you have provided to us. Kindful will make a good faith effort to make requested changes and correct your data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate purposes.
Cookies and other technologies
To make this Site more useful to you, we automatically gather general statistical information about this Site and its visitors, such as IP addresses (and information tied to IP addresses, such as screen size, color depth, language, java enabling, flash version, page title, host name, referring source, and page path), browsers, pages viewed, number of visitors, services purchased, etc. In doing so, we do not reference you by name, email, mailing address, or any similar personal information. We use this data in the aggregate to learn about our visitors and to improve our ability to cater to their needs. We may use third party vendors to gather general statistical information about this Site and its visitors as well as to perform certain services on behalf of this Site, such as hosting this Site, designing or operating this Site’s features, or performing other administrative services. We may provide these companies with access to your personal information to carry out the services they are performing for you or for Kindful.
As part of our service, we also use cookies to store and sometimes track information about you. A “cookie” is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Generally, we use cookies to remind us who you are, to give you easier access to repeatedly used account information, to gather statistical information about usage, to research visiting patterns, and to help target advertisements based on user interests. In some instances, our partners and advertisers appearing at this Site may use their own cookies. Your web browser settings, which you may change at any time, determine if and how a cookie will be accepted. By changing those settings, you can accept all cookies, be notified when a cookie is set, or simply reject all cookies. If you decide to reject all cookies, please be aware that you may be required to re-enter your information more often and certain features of this Site may be unavailable to you.
Your California Privacy Rights
Residents of the State of California, under a provision of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed personal information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an Opt-out or Opt-in choice for use of your personal information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.
Kindful qualifies for the alternative option; it has a comprehensive privacy policy and provides you with details on how you may either Opt-out or Opt-in to the use of your personal information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your personal information for marketing purposes during the preceding year.
If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to support@kindful.com.